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Back to HomeLast updated: August 10, 2025

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Vid2PDF ("we", "our", "us") collects, uses, and protects your information when you use our website, applications, and Services.

Use of the Services is also subject to our Terms & Conditions.

If you use our Services with YouTube content, you agree to comply with YouTube's Terms of Service and the Google Privacy Policy.

1. Data Controller#

Vid2PDF is the data controller for personal data processed in connection with the Services. You can contact us at support@vid2pdf.com.

2. Information We Collect#

  • Account Information: Name and email address (managed via AWS Cognito).
  • Usage Data: Minimal technical details (e.g., IP address, device/browser info) and basic interaction logs for security, diagnostics, and service improvement. We may track credit usage to monitor abuse and ensure fair access to free trial offers.
  • Content Data: YouTube links you submit, template selections, and preferences used to generate PDFs. We also enforce filters to avoid processing adult content.
  • Billing Data: Payment details are processed by our payment processor(s). We do not store full card numbers on our servers.

3. Cookies#

We currently do not use cookies. If we implement cookies or similar tracking, we will update this Policy and request any required consents.

4. How We Use Information#

  • Provide, operate, and improve the Services.
  • Authenticate and secure accounts through AWS Cognito.
  • Process subscriptions and payments (via third‑party providers).
  • Prevent fraud and abuse; enforce our Terms and legal rights.
  • Comply with legal obligations.

5. Legal Bases (where applicable)#

  • Contract: To provide the Services you request.
  • Legitimate Interests: Service security, diagnostics, improvement.
  • Consent: When we rely on your consent (you may withdraw at any time).
  • Legal Obligation: Compliance with applicable laws.

6. Sharing#

We do not sell your personal data. We may share limited data with trusted service providers who help us operate the Services (e.g., AWS infrastructure, payment processors) and with authorities if required by law. These parties are obligated to protect your information.

7. Security#

  • Hosted on AWS with industry‑standard safeguards and access controls.
  • Authentication via AWS Cognito; we do not store plaintext passwords.
  • Access to personal data is restricted to authorized personnel.

8. Retention#

We retain personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated personal data (subject to legal or operational necessities).

9. International Transfers#

Your data may be processed in countries where we or our processors operate. We take steps to ensure appropriate protections for international transfers in line with applicable laws.

10. Your Rights#

  • Access, correct, or delete your personal information.
  • Request a copy (export) of your data.
  • Withdraw consent where processing is based on consent.
  • Object to or restrict certain processing, as permitted by law.

11. Children’s Privacy#

The Services are not directed to children under 18, and we do not knowingly collect personal data from children under 18.

12. Third‑Party Links#

The Services may contain links to third‑party websites or services. We are not responsible for their privacy practices or content. Review their policies before providing personal data.

13. Changes#

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Services after the effective date constitutes acceptance of the updated policy.

14. Contact#

For privacy questions or requests, contact our support team: support@vid2pdf.com